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Posts Tagged ‘telecommunications’

COO Of Dibon ARO BPO Speaks At ACCP Meeting

Tuesday, November 8th, 2011

Posted by: Greg Elliott, Director of Business Development at 1102 GRAND

I recently attended an ACCP (Association of Customer Contact Professionals) meeting where Michael Amigoni, COO of Dibon ARO BPO, gave a fascinating presentation on the virtual call center. Over 15 years ago, Michael had the vision to tap the power of the new “distributed workforce” operational model to increase his customers’ service quality and lower delivery cost. He co-authored a book, “Managing the Telecommuting Employee,” sharing best practices to help virtual call centers “maximize profit and productivity.” Michael shared with us excerpts from his book and interesting and sometimes funny real life examples of what to do and what not to do when running a virtual call center. Michael gave a comparison ROI between a regular bricks and mortar call center and the virtual call center. The total savings for the virtual call center was about $1,200,000 annually! He also shared with the group that two of the best things he ever did since getting involved in the contact center industry was moving their datacenter to 1102 GRAND and migrating to the inContact Software Platform. By moving their datacenter to 1102 GRAND and switching to inContact, it freed him and his team to focus on their core business, customer service. Now, on the datacenter side, they don’t have to worry about redundant cooling units, power feeds, battery backups, generator service, etc., they leave all that to us at 1102 GRAND. I was able to purchase Michael’s book at the event. To preview and purchase “Managing the Telecommuting Employee” go to http://bit.ly/rYZmNK. Great stuff, thanks Michael!

I encourage all who currently own or run a contact center, or are interested in the contact center industry, to come and check out an ACCP meeting. ACCP is a professional, non-profit association whose members represent customer contact organizations and the vendors who support them. The membership consists of organizations of all sizes and from a variety of industries. They have first and third-party focused members including telemarketing, call centers, collections, customer service facilities, help desks, client retention, etc. To learn more about ACCP and upcoming events go to http://associationccp.com/Home.aspx or give me a call at 816-213-7731.

Tags: 1102 GRAND, ACCP, collocation, data center, Data Center Security, data management, datacenter, Dibon ARO BPO, inContact Software Platform, Managine the Telecommuting Employee, Michael Amigoni, Midwest data center, telecommunications
Posted in 1102 GRAND, Colocation Information, Kansas City Events, Kansas City Technology Networking Events | No Comments »

Kansas City Data Center 1102 GRAND Reviews 2011 Data Center Hardware Spending: Predicted to Reach $99 Billion

Friday, October 21st, 2011

Posted by: Greg Elliott, Director of Business Development at 1102 GRAND

I ran across this article on CIOInsight.com on the prediction that hardware spending will reach $99 billion this year. At 1102 GRAND we are definitely seeing evidence of this spending on a daily basis. We are watching customers moving gear into newly built out collocation rooms within our building, as well as existing customers adding new or upgrading existing equipment. The growth appears to span many different verticals, but web hosting, managed IT service companies, healthcare IT and call centers are definitely the front-runners this year at 1102 GRAND.

Gartner: Data Center Hardware Spending to Hit $99B in 2011

Who says the future of IT is all in software? All software has to run on some sort of processor, physical or virtual, and all those have to run on something you can see and touch. And with the continuing deluge of data pouring into servers and storage arrays, there is no shortage of processors happening anytime soon.

Thus, IT hardware sales are going nowhere but up and to the right. Gartner has some new numbers that back up this trend.

The industry researcher is projecting that worldwide data center hardware spending will reach $98.9 billion by the end of calendar year 2011, up 12.7 percent from $87.8 billion in 2010, according to a report it published Oct. 13. Data center hardware spending is forecast to total $106.4 billion in 2012 and surpass $126.2 billion in 2015.

Data center hardware spending includes servers, storage and enterprise data center networking equipment.

Back to Pre-Downturn Levels
“Worldwide data center hardware spending will finally reach and surpass 2008 levels,” said Jon Hardcastle, research director at Gartner. “Growth in emerging regions particularly Brazil, Russia, India and China (the BRIC countries) is balanced by continued weakness relative to pre-downturn levels in Japan and Western Europe.”

Storage is the main driver for growth, Hardcastle said. “Although only a quarter of data center hardware spending is on storage, almost half of the growth in spending will be from the storage market,” he said.

Tags: 1102 GRAND, 2012 predictions, Bandwidth, Bandwith, best hardware, cabinet hardware, Caged Space, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, CMOInsight, CMOInsight.com, Co-location, co-location services, collocation, collocation cross connect, Colo, computer hardware, Darren Bonawitz, data center, data center hardware, Data Center Security, data centre, data circuit, data management, Data Suites, datacenter, date center, efficiency, electricity, Energy, energy savings, energy-efficiency, fastest processor, Gartner, Gartner research, Green IT, greening it, hardware, hardware and software, hardware data center, hardware maintenance, hardware store, heating and cooling, Interconnection, Internet Hub, Internet hub and data center, Internet Service Prodiver, IT, it hardware, IT infrastructure, Midwest data center, Midwest Internet hub, network hardware, networking hardware, predictions, predictions for 2011, processor, processor speed, processors, Raw Space, remote facility, restoration hardware, telecommunications, temperature control, the data centre, virtual processor, virtual processors, VoIP, Web Hosting, what is hardware
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Kansas City Events, Kansas City Technology Networking Events, Location, Midwest data center, Networking, raised floors, Saving Money, Uncategorized | No Comments »

Kansas City Data Center & Internet Hub, 1102 GRAND, Hosts 6th Annual Golf Tournament & Networking Event for Technology Companies

Friday, September 23rd, 2011

By: Greg Elliott, Director of Business Development at 1102 GRAND

Thank you to all the golfers, sponsors and Deer Creek Golf Club for another successful golf tournament and IT networking event. The competition was fierce yet friendly and great connections were made.

Congratulations to the winners:
1st Place- Bluebird Network: Mike Brigman, Steve Crane, Don Gehringer and Scott Brown
2nd Place- K&W Underground: Rex Schick, Bill Reidy, Scott Plumb and Dwight Davis
3rd Place- Gary Kapperman, George Porta, Wayne Walker and Connie Walker

Longest Drive- Wayne Walker
Longest Putt- Bill Reidy
Closest to the Pin- DJ Good

Thank you again to our tournament sponsors: Rockefeller Group Technology Solutions (RGTS), K&W Underground, Stanger Industries, Lantel, Time Warner Business Class, KNK Telecom, Westhues Electric, Boulevard Brewery, Clayman Promotions, and Centriq IT Training. We couldn’t have done it without your generosity!

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Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Kansas City Events, Kansas City Technology Networking Events, Location, Midwest data center, Networking, raised floors, Saving Money, Uncategorized | No Comments »

1102 GRAND, Kansas City’s Data Center & Internet Hub Announces 6th Annual Golf Tournament & IT Networking Event

Monday, September 12th, 2011

1102 GRAND Reviews: United States & United Kingdom Dominate Worldwide Datacenter Market

Wednesday, August 17th, 2011

Posted by: Darren Bonawitz, principal of 1102 GRAND

Have you ever wondered where all of the data in the world is located, or how much data is available across the globe? Here is an article from www.thewhir.com which includes an infographic, breaking down the best and most impressive data storage facts.

Data, Data Everywhere!

I came a cross an intersting infographic (below) from Mozy that discusses the amount of data stored worldwide, there are a couple of intersting tidbits and conculsions that can be drawn for this.

- First there are 600 Exabytes of digital data stored worldwide and this number is doubling every three years. This means there will be a Zettabyte of digital data in the world within the next three years. Wow!

- Second, the United States and United Kingdom dominate the worldwide datacenter market with 100% of the 10 largest facilities located in these two countries.

- Finally, old technologies die hard; 11 percent of all data is still stored on tape. With this level of continued data growth, hosting and cloud computing will only become more pervasive.

Just a little data (about a lot of data) to get you thinking.

Data Center Consolidation & Cloud To Be Main Focus of Federal IT Spending

Friday, August 5th, 2011

Posted by: Darren Bonawitz, principal of 1102 GRAND

There are have recently been numerous changes in the federal government, including Steven VanRoekel being named the new chief information officer. In the midst of those changes the federal government has decided to make data center consolidation, cloud and security the main focus of its information technology spending. Here is an article from itworld.com about the government’s IT spending decision.

Report: Fed IT spending to focus on cloud, data center consolidation, security

Federal IT spending will be sluggish over the next five years, with the exception of spending on some emerging technologies, a new research report predicts.

“Federal Information Technology Market, 2011-2016”, by enterprise software vendor Deltek predicts “moderate growth in a limited number of high-priority areas,” with overall federal IT expenditures expected to grow less than 2 percent annually through 2016.

Deltek predicts “demand for vendor-furnished information systems and services by the U.S. government” will go to $91.3 billion in 2016 from $84.1 billion this year, an annual growth rate of just 1.7 percent.

Deniece Peterson, Deltek’s senior manager of federal industry analysis and co-author of the report, said, “While the administration is still focused on key cost-saving measures such as cloud computing and data center consolidation, agencies will be under pressure to execute those plans under strict budgets. This means opportunities may be rescoped or restructured as agencies struggle with funding and managing these projects.”

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Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Kansas City Events, Kansas City Technology Networking Events, Location, Midwest data center, Networking, raised floors, Saving Money, Uncategorized | No Comments »

Kansas City Data Center 1102 GRAND Announces August Technology Entrepreneur Speaker Series in Kansas City

Friday, July 29th, 2011

Posted by: Darren Bonawitz, principal of 1102 GRAND

Event Date & Location:
Technology Entrepreneur Speaker Series: Crossing the Clean Technology Chasm
August 16th from 5:30-7:00 p.m.
Polsinelli Shughart P.C.
Kansas City, MO
$25 Advance Registration, $30 On-Site Registration

Hear from Patrick J. Piper of QM Power and learn more about managing the risks in an early stage Clean Technology venture. P.J. will share examples from his own background and those of other clean technology entrepreneurs.

Attendees will learn about:
•Leveraging Government contracts for commercial success
•The pros and cons of venture capital
•Commercial and academic partnering
•Building your team
•The outlook for clean technologies and alternative energy

Register Now!

Tags: 1102 GRAND, Avaya, Bandwidth, Bandwith, business entrepreneur, business ideas, Caged Space, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, Cisco, clean tech, clean technologies, clean technology, cleantech, Co-location, co-location services, Collaboration of Unified Communications, collocation, collocation cross connect, computer networking, convention center, convention center kansas city, Darren Bonawitz, data center, Data Center Security, data circuit, data management, Data Suites, datacenter, efficiency, electricity, Energy, energy savings, energy-efficiency, entrepreneur, entrepreneurs, entrepreneurship, facility, government contract, government contracting, government contracts, government it contracts, Green IT, green technology, greening it, hardware, hardware maintenance, heating and cooling, how to network, Interconnection, Internet Hub, Internet hub and data center, Internet Service Prodiver, IT, IT event, IT infrastructure, it networking, Kansas City, kansas city business, kansas city convention, kansas city convention center, kansas city events, Kansas City IT events, kansas city kansas, kansas city missouri, Kansas City news, kansas city technology events, kc convention center, Microsoft, Midwest data center, Midwest Internet hub, network, Networking, networking companies, Patrick J. Piper, Plantronics, Polycom, QM Power, Raw Space, remote facility, Smart Communications, social entrepreneurs, social networking, successful entrepreneurs, summit, technology entrepreneurs, technology summit, telecommunications, temperature control, thing to do in kansas city, venture capital, venture capital investment, VoIP, Web Hosting, what is clean tech, what is networking, what is venture capital, young entrepreneurs
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Kansas City Events, Kansas City Technology Networking Events, Location, Midwest data center, Networking, raised floors, Saving Money, Uncategorized | No Comments »

Kansas City Data Center 1102 GRAND Announces August Technology Event in Kansas City: Smart Communications Summit

Thursday, July 21st, 2011

Posted by: Darren Bonawitz, principal of 1102 GRAND

EVENT DATE & LOCATION:

Smart Communications Summit 2011
7:30 a.m.-5:00 p.m.
Kansas City Convention Center
Kansas City, MO

SKC Communications invites IT and technology professionals to a day of show-and-tell and networking with top experts in the Collaboration of Unified Communications industry including Cisco, Polycom, Microsoft, Plantronics and Avaya. Come see how you can make your business work smarter. This event is complimentary, but registration is required. Please register at SKCcom.com/TechSummit

Tags: 1102 GRAND, Avaya, Bandwidth, Bandwith, Caged Space, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, Cisco, Co-location, co-location services, Collaboration of Unified Communications, collocation, collocation cross connect, computer networking, convention center, convention center kansas city, Darren Bonawitz, data center, Data Center Security, data circuit, data management, Data Suites, datacenter, efficiency, electricity, Energy, energy savings, energy-efficiency, facility, Green IT, greening it, hardware, hardware maintenance, heating and cooling, how to network, Interconnection, Internet Hub, Internet hub and data center, Internet Service Prodiver, IT, IT event, IT infrastructure, it networking, Kansas City, kansas city business, kansas city convention, kansas city convention center, kansas city events, Kansas City IT events, kansas city kansas, kansas city missouri, Kansas City news, kansas city technology events, kc convention center, Microsoft, Midwest data center, Midwest Internet hub, network, Networking, networking companies, Plantronics, Polycom, Raw Space, remote facility, Smart Communications, social networking, summit, technology summit, telecommunications, temperature control, thing to do in kansas city, VoIP, Web Hosting, what is networking
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Kansas City Events, Kansas City Technology Networking Events, Location, Midwest data center, Networking, raised floors, Saving Money, Uncategorized | No Comments »

Kansas City Data Center, 1102 GRAND, Announces KCnext Event for April

Wednesday, April 6th, 2011

Posted By: Darren Bonawitz, principal of 1102 GRAND

Please join KCnext for the 2011 Technology Entrepreneur Speakers Program event on April 19, 2011 from 5:30-7p.m.

“Rebellion As Creative Genius”

Hear how Ivan Brown built a company that has grown to $15 million in sales and 125 products from a base of $240,000 and 2 products.

Learn more about:

Entrepreneurial Character
Product Innovation and Organizational Culture
Principles of Innovation

About Our Speaker:

2apr2011 25 Kansas City Data Center, 1102 GRAND, Announces KCnext Event for April

Ivan E. Brown, Ph.D. is is President and CEO of Brown Medical Industries, a manufacturer of 125 orthopedic and wound care medical devices with worldwide distribution, headquartered in Spirit Lake, Iowa with a sales, marketing, and business development office in Kansas City and a sales office in San Diego. Shortly after joining the company in 1992, Ivan initiated a product innovation process, resulting in sales growth from $240,000 annually to nearly $15 million in 2011, and growth from just two products to the current 125 products.

Ivan has launched nine businesses, including his first while in high school. Four of the companies are in the healthcare industry. He has received 5 patents from the USPTO on his medical device inventions and has three patent applications pending. In 2003 Ivan was a finalist for the Ernst & Young Entrepreneur of the Year Award, and he has earned numerous awards for exporting sales, including recognition on the Inc. 5000 list of America’s fastest growing companies.

Prior to joining Brown Medical, Dr. Brown taught management and entrepreneurship at Wichita State University and Friends University. He is currently a member of the Kansas City Plaza Rotary Club, and an officer in the Kansas City Chapter of the Boston College Alumni Association.

Tags: 1102 GRAND, 2011 Technology Entrepreneur Speakers Program, Bandwidth, Bandwith, business entrepreneur, Caged Space, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, Co-location, co-location services, collocation cross connect, Colo, Darren Bonawitz, data center, Data Center Security, data management, Data Suites, entrepreneur, entrepreneurship, facility, greening it, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet Service Prodiver, IT infrastructure, Ivan Brown, Kansas City data center, KC Next, KCnext, KCnext events, Midwest Internet hub, Novita Therapeutics LLC, Polsinelli Shughart, Raw Space, Spring break, Technology Entrepreneur Speaker Program, telecommunications, Web Hosting
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Location, Midwest data center, Networking, Saving Money, Uncategorized | No Comments »

KCnext joins UMKC and Polsinelli Shughart for 2011 Technology Entrepreneur Speakers Program

Tuesday, March 8th, 2011

Posted By, Darren Bonawitz, principal of 1102 GRAND

header KCNext KCnext joins UMKC and Polsinelli Shughart for 2011 Technology Entrepreneur Speakers Program

Mark your calendar for Tuesday, March 15 as we jointly kick off the 2011 Technology Entrepreneur Speaker Program. Nicholas Franano, M.D., founder, president and CEO, Novita Therapeutics LLC, will share his story of success and discuss the opportunities for our next generation of entrepreneurs. Click here to learn more about Dr. Franano and the Technology ESP.

Technology Entrepreneur Speaker Program (ESP)
Tuesday, March 15
5:30 – 7:00 p.m.
Polsinelli Shughart PC
700 W. 47th Street, Suite 1000
Kansas City, Mo.

$25 Advance Registration
$30 On-Site Registration

Register now
About the Technology ESP
Currently in its sixth year, this series highlights regional innovators who are prominent leaders and visionaries in our technology industry. These educational programs serve as a guide for entrepreneurs and discuss the future of our region’s growing technology industry. The programs could not be provided without the generous support of our sponsors: Polsinelli Shughart PC, Citizens Bank & Trust, Arsalon Technologies, Sprint and University of Missouri – Kansas City.

Mark Your Calendar
Our next Tech ESP event will be Tuesday, April 19, 2011. Our guest speaker will be Ivan Brown of Matrix Medical Solutions, LLC.

Tags: 1102 GRAND, Bandwidth, Bandwith, business entrepreneur, Caged Space, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, Co-location, co-location services, collocation cross connect, Colo, Darren Bonawitz, data center, Data Center Security, data management, Data Suites, entrepreneur, entrepreneurship, facility, greening it, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet Service Prodiver, IT infrastructure, Kansas City data center, KC Next, KCnext, KCnext events, Midwest Internet hub, Nicholas Franano, Novita Therapeutics LLC, Polsinelli Shughart, Raw Space, Spring break, Technology Entrepreneur Speaker Program, telecommunications, Web Hosting
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Location, Midwest data center, Networking, raised floors, Saving Money | No Comments »

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Posts Tagged ‘telecommunications’

COO Of Dibon ARO BPO Speaks At ACCP Meeting

Tuesday, November 8th, 2011

Kansas City Data Center 1102 GRAND Reviews 2011 Data Center Hardware Spending: Predicted to Reach $99 Billion

Friday, October 21st, 2011

Kansas City Data Center & Internet Hub, 1102 GRAND, Hosts 6th Annual Golf Tournament & Networking Event for Technology Companies

Friday, September 23rd, 2011

1102 GRAND, Kansas City’s Data Center & Internet Hub Announces 6th Annual Golf Tournament & IT Networking Event

Monday, September 12th, 2011

1102 GRAND Reviews: United States & United Kingdom Dominate Worldwide Datacenter Market

Wednesday, August 17th, 2011

Data Center Consolidation & Cloud To Be Main Focus of Federal IT Spending

Friday, August 5th, 2011

Kansas City Data Center 1102 GRAND Announces August Technology Entrepreneur Speaker Series in Kansas City

Friday, July 29th, 2011

Kansas City Data Center 1102 GRAND Announces August Technology Event in Kansas City: Smart Communications Summit

Thursday, July 21st, 2011

Kansas City Data Center, 1102 GRAND, Announces KCnext Event for April

Wednesday, April 6th, 2011

KCnext joins UMKC and Polsinelli Shughart for 2011 Technology Entrepreneur Speakers Program

Tuesday, March 8th, 2011