By: Greg Elliott
1102 GRAND (www.1102Grand.com), a Midwest Internet Hub and Collocation Facility, and CPI Communications (www.cpitelecom.net), co-hosted a lunch and tour for the Kansas City Association of Call Center Professionals (ACCP)
ACCP is a professional, non-profit association whose members represent customer contact organizations and the vendors who support them. Membership consists of organizations of all sizes, from a variety of industries including manufacturing, healthcare, financial, outsource, legal, technology, staffing and more. The company has first and third-party focused members, including telemarketing, call centers, collections, customer service facilities, help desks, client retention, etc.
1102 GRAND shared the benefits that a carrier hotel can offer:
CPI Communications shared the benefits that a carrier neutral telecommunications provider can offer clients:
After the lunch, ACCP members embarked on a guided tour of 1102 GRAND’s collocation areas including private cabinets, cage space, and the 1102 GRAND Network Operations Center.
Thank you to the KCACCP for visiting 1102 GRAND!