Posted By: Darren Bonawitz
I would like to comment on an article from InformationWeek.com, written by Elizabeth Montalbano, highlighting the many IT management challenges facing the Social Security Administration in the near future.
The article is in response to a report by the Social Security Administration’s Inspector General Patrick P. O’Carroll Jr., stating the IT concerns that the Social Security Administration has in the upcoming new year. Montalbano primarily focuses on the SSA’s transition to a new data center from the outdated National Computer Center (NCC). The article also reviews concerns with modernizing business applications and the transition from traditional customer service to web-based.
Click Here to read the full article:
I think it is a safe bet that we all knew that Social Security was in trouble. What I don’t think we realized is that when discussing its collapse, it actually pertained to the physical structure of their data center. Unfortunately, although very scary to consider, the issues and challenges they are facing with regard to their data center infrastructure are not unique. It is not even isolated to the government sector. Many companies are facing similar issues with their existing privately owned and operated data centers albeit at different levels of scale.
Companies need to step back and take a look at the big picture and carefully evaluate all of the options. Just because owning and operating a data center made sense in the past, it does not mean it is the best solution going forward. The requirements of the business itself may have changed and certainly the alternatives available have whether it is collocation, hosted environments, cloud services, or a hybrid solution.
Thank you David Twiddy, staff writer for the Kansas City Business Journal, for featuring Darren Bonawitz, principal of 1102 GRAND, in recent article: Bonawitz is wired into IT scene. According to the article, networking and personal connections has helped Bonawitz thrive in the data center industry.
It’s a November evening, and the Press Bar and Panini Grill in downtown Kansas City is packed with IT workers, tech entrepreneurs and a smattering of angel investors.
Some are looking for jobs, some are searching for business partners, and others just want to learn more about the depth of local tech companies.
Darren Bonawitz stands near the center of the action, raffling off iPads and flat-screen televisions, thanking the event’s sponsors and then diving back into his favorite activity — introducing people.
As a founder of KCNext, the organization hosting the “happy hour,” Bonawitz long has enjoyed expanding tech…
By: Greg Elliott
1102 GRAND (www.1102Grand.com), a Midwest Internet Hub and Collocation Facility, and CPI Communications (www.cpitelecom.net), co-hosted a lunch and tour for the Kansas City Association of Call Center Professionals (ACCP)
ACCP is a professional, non-profit association whose members represent customer contact organizations and the vendors who support them. Membership consists of organizations of all sizes, from a variety of industries including manufacturing, healthcare, financial, outsource, legal, technology, staffing and more. The company has first and third-party focused members, including telemarketing, call centers, collections, customer service facilities, help desks, client retention, etc.
1102 GRAND shared the benefits that a carrier hotel can offer:
CPI Communications shared the benefits that a carrier neutral telecommunications provider can offer clients:
After the lunch, ACCP members embarked on a guided tour of 1102 GRAND’s collocation areas including private cabinets, cage space, and the 1102 GRAND Network Operations Center.
Thank you to the KCACCP for visiting 1102 GRAND!