By Greg Elliott
I’ve had many discussions with people involved in the software and IT industries and the topics that usually come up are:
-Where can I find good employees?
-Where can I find other software or IT Professionals to network with?
-Is there an organization that has resources that can help my software or IT company?
My answers to these questions are, “yes,” through the Software and Information Technology Association of Kansas (SITAKS). I was able to visit with Miriam Ubben, president of SITAKS, and here’s what she had to say about this worthwhile organization.
Q: What is SITAKS all about?
A: The Software and Information Technology Association of Kansas was launched in June 2008 to provide support to Kansas’ burgeoning software and information technology (IT) industry. SITAKS is a corporate membership group designed to support Kansas’ 3,200 software and IT companies, as well as companies with large IT departments. We provide state level advocacy, workforce development, capital formation and management level education and networking to our members. You will find value in SITAKS membership if your company has an interest in building connections and establishing your presence within the software and IT sector.
Q: What impact has SITAKS had on the IT Community?
A: The SITAKS membership has grown to 100 member companies in just 18 short months. During this time, SITAKS has hosted over 30 educational and networking events that have brought together software/IT executives that are now leveraging each others’ products and services.
Many of our events center on helping to improve your bottom line. Our events are customized to the software/IT management environment and include such topics as utilizing state and federal R&D tax credits for software development, protecting your company’s IP, securing federal contracts and tapping into state funding programs.
Next February 2010, SITAKS is hosting the first annual Kansas Technology Awards featuring awards in nine categories. This event is designed to bring prominence to our member companies and the sector. We are also rolling out our state legislative platform in December, 2009 which focuses primarily on improving the business environment for software and IT companies.
Q: What opportunities are there to become involved with SITAKS?
A: In addition to attending events and board participation, members have the opportunity to serve on the following SITAKS committees: 1) Public Policy Committee; 2) Workforce Committee; 3) Events Committee; and 4) Membership Committee. Committees meet monthly and provide networking opportunities and an opportunity to provide direction to the organization.
Thank you, Miriam, for taking the time to share about SITAKS! Feel free to contact me via email at Greg@1102Grand.com for questions about SITAKS. Let me know if there are other topics you would like to see discussed here at Nfrastructure EXchange, and I would be happy to look into it. We are currently working on topics that delve into the Healthcare IT and Call Center verticals. Stay tuned!
The Kansas Technology Enterprise Corporation (KTEC)*, as part of its mission to promote technology based economic development, launched SITAKS on June 11, 2008 to support Kansas’ software and information technology companies. SITAKS is located in Lenexa, KS at the Enterprise Center of Johnson County. Current members include small to large companies. Founding companies include Garmin, Freightquote, LSI, DSI, Perceptive Software, Deloitte, cBIZ and 1102Grand. Membership is based on number of employees in your company. Visit www.sitaks.com to learn more and to become involved!
By Greg Elliott
Hi, I’m Greg Elliott with 1102 GRAND, Kansas City’s Carrier Hotel and collocation facility. What we want to try to do with these podcasts is just to share with you some real world experiences that we’re seeing here in Kansas City, across the nation and around the world. We have customers from Kansas City, and as far away as the Philippines and Germany. We’re seeing a good cross-section of what’s going on out there in the collocation world. I wanted to share with you specifically a customer that recently came to us…
I recently came across this article from last year about how the healthcare industry is increasing its reliance on data centers. The architecture and design publication emphasizes that as hospitals and the healthcare industry becomes more efficient, data centers and internet hubs are increasingly more crucial. Data centers are not simply used for insurance and personnel records anymore, but for the day-to-day operations of a global business. Whether it be implementing new software, supporting video teleconferences, transferring clinical records or for data security, addresses like 1102 GRAND are going to be more and more essential to the current and future needs of the industry.
From the article:“The goal for a data center is to maximize reliability and minimize dollars spent, all while maintaining future flexibility. To do this most efficiently, each system should be supported to its level of recommended reliability—but no more.” There’s also this graphic of the type of dual-active approach that Healthcare Design says is most effective for hospitals, stating that “this approach may provide more reliability to the end user at a smaller price tag. Using this concept, hospitals can also get some value out of old data centers, which can act as a second active backup site to support the most critical applications. This will allow a facility to operate if there is a major problem with the communications grid.”
Greg Elliot With IT Executive Consultant & CIO Brad Rein
By Greg Elliott
I have heard the discussion many times, should I invest capital in a data center at my current facility or should I move to an off-site facility? I met Brad Rein recently and he had a great insight into the topic at hand. His particular case was a little different, he was looking to move his primary data center to an off-site location and have his DR [disaster recovery] site remain at their main office.
1) What were the components that made the move make sense?
Our operations consisted of one data center, so as the company achieved the current level of maturity and demands from our clients, I had to begin planning for the advancement of our DR/BC [disaster recovery/business continuity] plan. My decision to develop an off site hosting model for our primary data center operations was based on several factors. First, the buildup of our server, network and storage infrastructure was essentially complete so the level of hands on activity had been reduced to periodic maintenance and other occasional physical changes. With our heavy emphasis on virtualization, and remote management capabilities, having direct access to the primary physical components by our infrastructure team was no longer an issue. This previously had weighed heavily into the decision to keep our primary data center operations in our corporate office facility.
Second, given the nature of our business (medical device, healthcare information centric), we were capturing and maintaining highly sensitive data. Our clients and business partners were placing significant emphasis on comprehensive security controls that we were obligated to meet. The focus on the physical data center was becoming increasingly important to them, and the requirements were beginning to exceed what we could justify from a cost/benefit perspective in terms of hardening our existing data center.
2) What did you discover as key benefits to the potential move?
My model was to essentially transfer our primary DC [data center] operations to a remote facility and continue to operate the corporate office data center as the fail over, backup. This was a strategic decision based on the previous points, with the intent of taking our DR/BC capabilities to the next level while mitigating the cost of building the requisite functionality into our existing data center. Additionally, this move would also allow flexibility in the event that, for instance, the company outgrew the leased space in the building and was forced to seek new space elsewhere. Business service interruptions were limited to narrow scheduled maintenance windows – too narrow to take down and move the data center. And, as previously stated, the increasingly stringent operational and security requirements coming from our clients and business partners related to data center operations would be easily met under this model thus expediting the acquisition of new business, and meeting evolving SLA’s [service level agreement].
3) Was there a cost saving by making the switch?
The initial cost analysis showed that by making this change we would eliminate the need to invest in additional (redundant) data circuits, upgrade the fire protection solution, security, HVAC [heating, ventilating, air conditioning], etc. The savings on the fixed and recurring costs far outweighed the cost of the hosting solution. In a high density, virtualized infrastructure, the footprint is significantly reduced, so the monthly costs for the hosted solution is minimal by comparison.
4) What obstacles did you encounter with the process?
In our discussions and planning, I did not see any issues whatsoever in making the change. Any major player in the hosting services space have the engineers on staff to assist with this process, and I felt comfortable with the approach. Having moved data centers on two occasions throughout my career, I understand the process, what to plan for, and how to execute. The bottom line is plan, plan and plan some more. Get the key people involved in every step of the process.
5) What advice would you offer to a CIO contemplating a similar move?
In the current economic climate, most CIO’s are facing increasing pressures on budgets, with expectations to deliver world class, best of breed solutions. Often that creates a paradox in that an adequate capital expenditures budget is essential to accomplishing the mission. It is a fairly simple mathematical exercise to establish the cost to a business when mission critical functions are lost. Approach it from an insurance mindset, and consider ways to reduce the impact. Whether you are hosting a single data center, or multiple operations, hosting makes sense in that you have the full attention and skill of the staff in a facility specifically designed to support critical technology operations.
So there you have it, straight from a CIO. Let me know what topics you would like to see covered in our five questions with… posts. Coming soon…equipment financing with Commercial Capital Company and data backup with DataEdge.
Brad A. Rein
Brad A. Rein has a broad background as a senior executive with over 20 years of leadership experience in medium size, private equity held company environments. His experience history has been primarily focused in high growth, strong return businesses with key roles in Information Technology. Mr. Rein has extensive experience in establishing vision and business strategy, building and managing IT project teams and initiatives, with depth and mastery of key technology areas.