call center Archives

Posts Tagged ‘call center’

Kansas City Data Center, 1102 GRAND, Features Mayer Hoffman McCann P.C.

Thursday, June 10th, 2010

By: Darren Bonawitz

Thank you for taking the time to read our blog. Here is a special feature on Mayer Hoffman McCann P.C. about who it is, who it serves, how it’s associated with 1102 Grand, and why Kansas City!

Company Description: Mayer Hoffman McCann P.C. (MHM) is a national independent CPA firm – 3rd largest in Kansas City and 8th largest in the country – that is dedicated to providing high quality audit and attest services including: Financial Statement Audits, SAS 70 Audits, Employee Benefit Plan Audits, Reviews and Agreed Upon Procedures. They are guided by their core values of competence, integrity, respect and value, and with more than 30 locations nationwide, they are a nationally recognized alternative to the Big Four.

Who it Serves: While MHM provides services to a variety of industries and companies, their primary focus includes mid-sized and growing companies (public and private) in the construction, nonprofit, life sciences, manufacturing, financial institutions and other professional services industries.

How it is Associated with 1102 GRAND: We provide SAS 70 services to 1102 GRAND.

Why Kansas City: MHM’s roots in Kansas City can be traced back to 1954 when Ernest D. Mayer opened a small accounting practice. After years of steady growth, Mayer Hoffman McCann’s tax practice merged with CBIZ, Inc. in 1998 while MHM began to focus strictly on audit and attest services, and continued to acquire other independent CPA firms across the country. Even though MHM quickly became one of the Top Ten accounting firms in the nation, they recognized Kansas City as both a strategic location and strong foundation for the company, so remained in the area and established it as their national headquarters.

The Best Part of Doing Business in Kansas City: There is such a vast amount of different businesses and industries in the Kansas City area, that as a Consultant, we learn so much about how these businesses operate, what their target market is, where they can improve, etc. We can then help them by applying the services our company provides or introducing them to others that can assist.

The Benefits of Working in Kansas City: I have lived in Kansas my entire life so helping small, medium and large sized businesses locally is very rewarding.

The Economic Incentives to Living in Kansas City or the Metro Area: There are a lot of areas you can reside in Kansas City that are safe and have great schools and not have to pay a premium to live there. I think convenience is also a big factor as you can get around the city without having to wait in traffic for the most part.

Tags: 1102 GRAND, accounting audit, American Institute of Certified Public Accountants, audit, audit accounting, audit checklist, audit committee, audit internal, audit management, audit services, audit software, auditing, auditing accounting, auditing standards, Bandwidth, Bandwith, Bridging National & Cultural Divides, business voIP, Caged Space, call center, call centers, call centre, carrier hotel, carrier neutral data facility, Carriers, CBIZ, choosing a data center, city kansas, Co-location, co-location services, collocation, collocation cross connect, collocation provider, Colo, colocation, compliance, Consistent Quality & Service Continuity, customer call center, customer service cal center, Darren Bonawitz, data center, Data Center Security, data circuit, data management, Data Suites, datacenter, disaster recovery, disaster recovery plan, efficiency, electricity, equity, facility, financial ratios, financial statement, financial statement analysis, financial statements, Green IT, greening it, Greg Elliott, hardware, hardware maintenance, health it, heating and cooling, Interconnection, internal audit, internal controls, international, international company, Internet Hub, Internet hub and data center, Internet Service Prodiver, ipo, IT, IT infrastructure, kansas, Kansas City, Kansas City carrier hotel, Kansas City data center, Kansas City data centers, Kansas City news, Kansas Johnson County, kansas news, litigation support, Mayer Hoffman McCann P.C., meet me cage, meet me room, Midwest data center, Midwest Internet hub, Missouri, Mo Missouri, plan disaster recovery, Professional Service Across the Globe, projections, Raw Space, remote facility, risk assessment, SEC, sec filings, security audit, server, telecommunications, temperature control, voice over ip, VoIP, voip calls, voip gateway, voip phone, voip phones, Web Hosting, wireless hub
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, healthcare it, Location, Midwest data center, Networking, raised floors, Saving Money, Uncategorized | No Comments »

1102 GRAND Data Center Announces Tenant Events: Fishnet Security Presents SecureSkills Summer Training Courses for the Security & IT industry

Thursday, May 13th, 2010

Posted By: Darren Bonawitz

I want to share the recent event calendar of summer training courses for SecureSkills hosted by Fishnet Security. The first upcoming event in Kansas City is the National F5 Networks Course from May 17-21, 2010.

Tags: 1102 GRAND, Atlanta, Bandwith, Boston, call center, carrier hotel, carrier neutral data facility, Carriers, Chicago, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, Colorado, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, Denver, efficiency, electricity, Energy, energy efficient, energy savings, energy-efficiency, filtration, Fishnet Security, free apple iPad, hardware, hardware maintenance, heating and cooling, Houston, Internet Hub, Internet hub and data center, Iowa, iPad, IT, IT infrastructure, Kansas City data center, LA, LEED, Los Angeles, Midwest data center, Midwest Internet hub, Nebraska, Oklahoma, Oklahoma City, Omaha, Orange County, overheating, Phoenix, raised floor, recycled water, remote facility, San Diego, San Francisco, SecureSkilss, summer classes, summer training courses, temperature control, Twin Cities, VoIP, Washington DC, water
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, Location, Midwest data center, Networking, Uncategorized | No Comments »

1102 GRAND April IT Networking Event Photos at Boulevard Brewery

Friday, May 7th, 2010

Posted By: Darren Bonawitz

I want to share a few photos from our April 1, 2010 IT Networking Event at Boulevard Brewery.

Tags: 1102 GRAND, Bandwith, Boulevard, Boulevard Brewery, Boulevard Brewing Co., call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, Energy, energy efficient, energy savings, energy-efficiency, filtration, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Green IT, Location, Midwest data center, Networking, Saving Money | No Comments »

Podcast with Greg Elliott, Business Development Director of 1102 GRAND, Kansas City's Data Center and Collocation Facility, Invites Kansas City IT Companies to Upcoming Networking Events

Tuesday, March 16th, 2010

By: Greg Elliott

Hi, I’m Greg Elliott with 1102 GRAND, Kansas City’s carrier hotel and collocation facility. Thanks for taking the time to join me for another podcast concerning what we’re seeing out there in the collocation industry. Today, I’m going to focus on why networking events are important to 1102 GRAND to facilitate the growth of the IT and the telecom community in the area. 1102 GRAND is a major hub for voice and data traffic in the midwest and we see a lot of deals come through the doors and we offer to help in any way we can. Whether it’s a potential customer who needs cabinet or cage space, or just needs a recommendation on who they should go to for their solution to their problem. We always try and help.

For years, we have sponsored networking events to help bring people together. We have our annual golf tournament, our Boulevard Brewery event, along with other informal events throughout the year. We find that when you bring individuals together in a relaxed atmosphere people share ideas, and in turn, deals happen. So we feel it’s our place in the community to be a hub for the commerce, as well as a hub for the internet. I invite you to come take a look at what we’re building at 1102 GRAND.

Click here to register for the April 1st networking event at Boulevard Brewery

Tags: 1102 GRAND, Bandwith, call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, Energy, energy efficient, energy savings, energy-efficiency, filtration, Greg Elliott, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Energy, Location, Midwest data center, Networking, raised floors, Saving Money | 1 Comment »

15 Ways to Green Up the Data Center

Friday, March 12th, 2010

By: Darren Bonawitz

Here are some ways to go green.

1. Start with a energy audit to determine current carbon footprint and serve as a baseline for
measurement
2. Install blanking panels to prevent air mixing between hot and cold aisles
3. Maintain proper under floor static pressure
4. Ensure the area under raised floors are as free from debris/congestion as possible
5. Replace older computer room air conditioners (CRACs) with newer and more energy efficient models
6. Implement hot aisle/cold aisle concepts including containment strategies
7. Utilize virtualization to reduce server footprint
8. Utilize low power servers when applicable
9. Convert from three-way to two-way valve CRAC Units
10. Invest in a robust environmental monitoring and control system
11. Measure temperature at the front of the cabinets and make temperature control decisions on that data
12. Replace older networking gear with more energy efficient models
13. Utilize “free cooling” if the geographical environment makes it possible
14. Evaluate replacing metal-halide fluorescent fixtures with T5HO lighting
15. Determine reasonable goals and a realistic plan and get going on a set date rather than always waiting
until tomorrow

Tags: 1102 GRAND, Bandwith, call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, Energy, energy efficient, energy savings, energy tips, energy-efficiency, filtration, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Energy, Green IT, healthcare it, Location, Midwest data center, Networking, Saving Money | No Comments »

1102 GRAND, Kansas City's Data Center and Internet Hub announces IT Networking Event

Monday, March 8th, 2010

Click here to register:

Tags: 1102 GRAND, Bandwith, Boulevard, Boulevard Brewery, Boulevard Brewing Co., call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, Energy, energy efficient, energy savings, energy-efficiency, filtration, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Energy, Location, Midwest data center, Networking, raised floors, Saving Money | No Comments »

Darren Bonawitz, Principal Owner of 1102 GRAND, Kansas City's Data Center, Internet Hub and Collocation Facility, Featured in Processor.com Article on Energy Savings in the Data Center

Thursday, March 4th, 2010

Posted By: Darren Bonawitz

A few days ago, I was featured in an article written by Sixto Ortiz Jr. on processor.com focusing on energy savings in the data center. Thank you so much for the feature. The following is an excerpt where I’m featured. To read the entire article, click “read more” at the bottom of this post.

Energy Savings In The Data Center

Power and cooling in the data center go hand in hand. Servers need power to function but also need plenty of cooling so power dissipated as excess heat does not interfere with server functionality. So, energy savings can easily be captured by performing tasks that optimize power management and cooling.

Darren Bonawitz, principal owner of a Kansas City data center called 1102 GRAND (www.1102grand.com), says administrators should install blanking panels to prevent air mixing between hot and cold aisles, maintain proper under-floor static pressure, remove debris and congestion from the area under raised floors, replace older computer room air conditioners with newer and more energy-efficient models, and utilize low-power servers. (read more)

Tags: 1102 GRAND, Bandwith, call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, Energy, energy efficient, energy savings, energy-efficiency, filtration, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Energy, Midwest data center, Saving Money | No Comments »

PODCAST WITH DARREN BONAWITZ, PRINCIPAL OF 1102 GRAND, KANSAS CITY’S DATA CENTER, INTERNET HUB AND COLLOCATION FACILITY, Assessing MICROSOFT'S COLLABORATION WITH U.S. National SCIENCE FOUNDATION

Thursday, February 25th, 2010

Welcome to Darren Bonawitz’s podcast.

db PODCAST WITH DARREN BONAWITZ, PRINCIPAL OF 1102 GRAND, KANSAS CITY’S DATA CENTER, INTERNET HUB AND COLLOCATION FACILITY, Assessing MICROSOFT'S COLLABORATION WITH U.S. National SCIENCE FOUNDATION

By: Darren Bonawitz

Hi, this is Darren Bonawitz, co-owner at 1102 GRAND, which if you’re not familiar with us, were one of the primary Internet hubs in the Midwest. Also, a collocation facility that offers cabinets, cages, private suites and raw space for customer build outs.

In this particular podcast I wanted to talk about the announcement Microsoft made regarding their collaboration with the U.S. National Science Foundation or the NSF. Essentially, researchers are going to be selected by the NSF and those that are so lucky will then have free access to Microsoft Windows Azure cloud computing platform, which is a nice perk. The interesting thing to me on this is the fact that the cloud-computing platform itself is still relatively young in its own infancy, but utilizing it for research in this manner is an interesting way to go about it.

Tags: 1102 GRAND, Bandwith, call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, filtration, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Midwest data center, Networking, Saving Money | No Comments »

10 Reasons to Establish a Data Center or Collocation Presence in Kansas City

Monday, February 22nd, 2010

By Darren Bonawitz

I want to provide some insight on why Kansas City is a good place to establish a data center or collocation presence.

Second most affordable major market for data centers (Source: The Boyd Company)
Geographically centered in the United States
Located away from the coasts and hurricane threats
Located outside of high risk earthquake zones
Reliable and cost-effective electric utilities
Highly educated talent pool
Active technology community
Robust telecommunications infrastructure
Very competitive economic incentive programs
Entreprenuer magazine named Kansas City the #1 place to start and grow a business in the Midwest

Tags: 1102 GRAND, Bandwidth, call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, cloud computing, Co-location, co-location services, collocation, collocation cross connect, Colo, cost-effective, Darren Bonawitz, data center, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, environmentally conscious, Green IT, green tech, green technology, greening it, hardware, hardware maintenance, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, raised floor, remote facility, temperature control, VoIP
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, Green IT, Location, Midwest data center, Networking, raised floors, Saving Money | No Comments »

Podcast with Greg Elliott, Business Development Director of 1102 GRAND, Kansas City's data center and colocation facility, featuring healthcare IT

Monday, February 15th, 2010

By: Greg Elliott

Hi, I’m Greg Elliott with 1102 GRAND, Kansas City’s Carrier Hotel and collocation facility. Thanks for taking the time to join me for another podcast, concerning what we’re seeing out there in the collocation industry. Today, I’m going to focus on healthcare IT, specifically the manage service companies that serve doctors offices and healthcare networks.

As healthcare entities start to become more and more engaged with health IT and electronic health records, 1102 GRAND is seeing a growing demand for space in our collocation facilities in a number of ways. One of the first things that we’re seeing, is our current customers are increasing their collocation footprint to accommodate for increased data storage back-ups. These manage service companies work with smaller healthcare offices and function as their IT department. This allows these offices to start complying with mandates set forth in the American Recovery and Reinvestment Act, without having to hire a full-time IT department or supplement their current IT department with the expertise that they receive from these manage service companies.

Another thing we’re seeing, hospitals and healthcare networks, their traditional data centers may have only access to two or three different carriers or providers. But at 1102 GRAND, being a carrier hotel we have 24 different carriers or providers, all the way from Tier 1 carriers to local wireless providers. So, as a business grows and changes, they have options for flexibility to choose which carriers or providers best fit their model. Plus, having all those carriers and providers in one place, it tends to keep pricing very competitive. Not to mention, the access or the loop charge goes away in most cases. It can provide quite a bit of cost savings for the organization.

Finally, another benefit that we’re seeing is healthcare networks or hospital data centers choosing an off-site data center facility, so that it frees up resources and space for them to focus on their core business, which of course, is healthcare. They can take advantage of 1102 GRAND’s SAS 70 certification, and we just completed a PCI, ISO and HIPAA (most important to healthcare is the HIPAA piece) readiness audit. We also have redundant power, redundant cooling systems, dual power grids, security and manage services. So, instead of the hospitals or the healthcare networks focusing on taking care of the data center, they leave that to us.

Tags: 1102 GRAND, Bandwith, call center, carrier hotel, carrier neutral data facility, Carriers, choosing a data center, Co-location, co-location services, collocation, collocation cross connect, Colo, cooling, Darren Bonawitz, data center, Data Center Cooling, Data Center Journal, Data Center Security, data circuit, data management, Data Suites, efficiency, electricity, filtration, hardware, hardware maintenance, health records, healthcare, heating and cooling, Internet Hub, Internet hub and data center, IT, IT infrastructure, Kansas City data center, LEED, Midwest data center, Midwest Internet hub, overheating, raised floor, recycled water, remote facility, temperature control, VoIP, water, water shortage
Posted in 1102 GRAND, Colocation Information, Data Center Cooling, Data Center Security, Disaster Recovery Solution, healthcare it, Midwest data center, Networking, raised floors | No Comments »

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Posts Tagged ‘call center’

Kansas City Data Center, 1102 GRAND, Features Mayer Hoffman McCann P.C.

Thursday, June 10th, 2010

1102 GRAND Data Center Announces Tenant Events: Fishnet Security Presents SecureSkills Summer Training Courses for the Security & IT industry

Thursday, May 13th, 2010

1102 GRAND April IT Networking Event Photos at Boulevard Brewery

Friday, May 7th, 2010

Podcast with Greg Elliott, Business Development Director of 1102 GRAND, Kansas City's Data Center and Collocation Facility, Invites Kansas City IT Companies to Upcoming Networking Events

Tuesday, March 16th, 2010

15 Ways to Green Up the Data Center

Friday, March 12th, 2010

1102 GRAND, Kansas City's Data Center and Internet Hub announces IT Networking Event

Monday, March 8th, 2010

Darren Bonawitz, Principal Owner of 1102 GRAND, Kansas City's Data Center, Internet Hub and Collocation Facility, Featured in Processor.com Article on Energy Savings in the Data Center

Thursday, March 4th, 2010

PODCAST WITH DARREN BONAWITZ, PRINCIPAL OF 1102 GRAND, KANSAS CITY’S DATA CENTER, INTERNET HUB AND COLLOCATION FACILITY, Assessing MICROSOFT'S COLLABORATION WITH U.S. National SCIENCE FOUNDATION

Thursday, February 25th, 2010

10 Reasons to Establish a Data Center or Collocation Presence in Kansas City

Monday, February 22nd, 2010

Podcast with Greg Elliott, Business Development Director of 1102 GRAND, Kansas City's data center and colocation facility, featuring healthcare IT

Monday, February 15th, 2010